The fact that malware has evolved to the point where it’s now being used to hold systems ransom is just one reason pointing to why IT solution providers are able to realize lucrative recurring revenue protecting clients from today’s cyber threats.
With so many offerings to choose from, it can be difficult to know which endpoint security solution is best for you and your customers. Some VARs and MSPs base their decision on popularity, preferring, for example, a vendor listed among ‘IDC’s Top 5 Corporate Endpoint Security Leaders.’
I recently read “Endpoint Security Solutions Product Comparison” in this month’s issue of Business Solutions magazine. While the article does include a comparison of five specific solutions (AVG Business CloudCare AntiVirus, Bitdefender Cloud Security for MSP, F-Secure Protection Service For Business, Symantec Endpoint Protection, and Webroot SecureAnywhere Business — Endpoint Protection), I found the criteria in the main article to be more helpful.
For example, one of the main differentiators among endpoint security solutions is the platforms they support. “Bitdefender, Symantec, and Webroot support both 32- and 64-bit versions of Windows XP, while F-Secure only supports the 32-bit edition,” says Business Solutions Chief Editor Mike Monocello. The point is that if you have customers with unique needs this criteria alone can significantly change which tool you use.
Another important consideration (and one that’s easy to overlook) when selecting an endpoint security solution is whether it integrates with your PSA (professional service automation) and RMM (remote monitoring and management) tools. The fewer portals you have to open to service each customer, the more efficient you can be. It was with this thought in mind that the Ingram Micro Cloud Marketplace was developed — an ecosystem of buyers, sellers and solutions (including endpoint security) that enables channel partners to configure, provision and manage cloud technologies more efficiently. One portal to manage all your customers, plus the ability to create one bill for all your services. These are just a few key points to consider when shopping for the best endpoint security solution for you and your customers.