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Category: Business Applications


May, 15

How to Thrive with Office 365

If you’re an Ingram Micro partner, you know about the value of the vendors who are in our cloud marketplace. You’ve also likely discovered one of the most popular SMB offerings, Microsoft Office 365, which is Microsoft’s flagship productivity suite—placed in the cloud. If you are a reseller and currently have Office 365 seats purchased […]


May, 15

IoT to Open World of New Opportunity, CompTIA Finds

One of the key specifics former Cisco CEO John Chambers addressed during his opening keynote at the annual Cisco Partner Summit a couple of weeks ago was the inevitability of the “Internet of Everything” (IoE) in the digital age. “One of the themes we heard from our partners and our joint customers coming into this event […]


May, 15

Another Confirmation You Should Make Metric-Based Business Decisions

According to the latest research from CompTIA, the U.S. IT channel is made up of 125,502 companies. To stand out from the masses, Internet & Telephone believes there are a few key decisions channel companies must make, beginning with selling managed services. “This decision puts a channel firm in a class of about 50,000 other […]


May, 15

RMM Pitfalls to Avoid in Retail

For years, the prevailing thought among retail VARs was that their customers were different and didn’t fit the mold for managed services (of which RMM is a fundamental component). In all fairness, PC workstations and servers are different from POS (point of sale) terminals, cash registers, MSRs (mag-stripe readers), scales, and receipt printers. All differences […]


Apr, 15


An MSP’s ITIL Approach to 20% Year-over-Year Growth

Pete Peterson, VP of Sales, Internet & Telephone Whether you’re building a house or a business, the foundation plays a critical role in your long-term success. It was with that thought in mind that Internet & Telephone began in 2002 with the mission of providing customers in the Boston area with a premiere business-class phone […]


Apr, 15

Don’t Leave Your Customers’ BYOD Strategy to Chance

Although BYOD (bring your own device) isn’t making as many headlines as it was a year ago, the reason for this is not due to mobility being a passing fad. Rather, companies’ attitudes and acceptance of personal mobile devices in the workplace is maturing. In fact, CompTIA’s 3rd Annual Trends in Enterprise Mobility study, which […]


Apr, 15

3 Cloud Sales Objections You Must Overcome

It’s more apparent than ever that cloud computing is not only picking up momentum, it’s also a key component driving other industry trends such as mobile computing and the Internet of Things (IoT). With that said, you can’t capitalize on any of these exciting trends if you don’t first learn how to sell cloud. One […]


Mar, 15

Cisco Announces Ingram Micro Europe Joining its Cloud Aggregation Program

The first annual Ingram Micro Cloud Summit Europe, taking place March 30 – April 1 in Barcelona, hosted a number of impressive industry announcements, including the news that Cisco and Ingram Micro are expanding their strategic cloud partnership. The shared goal between the two partners is to bring Cisco Intercloud to the channel through the […]


Mar, 15

Are Your Salespeople “Sold” On the Benefits of Cloud?

Whenever IT solution providers (ITSPs) do a serious revenue comparison of an on-premise IT solution vs. a cloud IT solution, the latter business model eventually supersedes the former by a long shot. Just because business owners recognize this fact, however, doesn’t mean their salespeople will. I know an MSP who invested tens of thousands of […]


Mar, 15

2 Signs Your Customer is Ready for Cloud Services

Not all of your customers are ready to buy cloud services right now. But, some are, and it’s important that you recognize the tell-tale signs. Following are the two biggest ones you should pay attention to in order to capitalize on this low hanging fruit. Sign #1: Aging SystemsDo you have customers that are still […]

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