01-800-1-INGRAM (46-47-26)

Category: Business Process

22

May, 15

Conquer Inefficient Business Activities with CRM

Most IT solution providers (ITSPs) can vouch for the fact that a normal work day is synonymous with terms like “fast-paced” and “hectic.” One reason successful channel companies are able to thrive in this type of environment is that they learn to work at a high level of efficiency, which entails among other things eliminating redundant […]

19

May, 15

man-in-front-of-display_shutterstock_47851570

The Evolution of Lead Generation

The science of marketing and advertising has evolved over the years.  How brands communicate with their audience has gone from being a one-way conversation to a discussion with the rise of social and digital media. Social and digital media have evolved in the short time they’ve been with us as well. In recent years, we’ve […]

08

May, 15

A Common Culprit for Missed SLAs

Aside from the challenge of getting used to small streams of monthly revenue in place of larger one-time paydays, providing SLAs (service level agreements) is a difficult adjustment for new VARs-turned-MSPs. The SLA is the contract that defines which IT assets and services are covered by the MSP as well as how quickly IT problems such […]

29

Apr, 15

An Integrator’s Secret to $75,000-Plus a Year in Reduced Engineering Labor Costs

A skeptic may look at the title of this article and conclude that the business owner must have issued a pay cut across the board for engineers. While that strategy might produce the desired results in the short-term (until the disgruntled engineers all found employment somewhere else), it wasn’t what system integrator/IT consultant boice.net did to […]

24

Apr, 15

Productively Targeting New Customers

We all search for the endless pool of prospects.  You already have a significant market share of your ideal customer base and you find yourself struggling to identify any of those last unturned stones.  It is time to rethink who is your new ideal customer.  It is the traditionally undefined prospect. You are now entering […]

24

Apr, 15

Productively Targeting New Customers

We all search for the endless pool of prospects.  You already have a significant market share of your ideal customer base and you find yourself struggling to identify any of those last unturned stones.  It is time to rethink who is your new ideal customer.  It is the traditionally undefined prospect. You are now entering […]

23

Apr, 15

The Secret to this CSP’s Year-Over-Year Revenue Growth with 30%-Plus Profit Margins

Ben Gower, CEO, Perspicuity Becoming the United Kingdom’s number one Office 365 reseller to SMBs is a title proudly held by cloud service provider (CSP) Perspicuity. Ben Gower, CEO of Perspicuity says his company had to undergo a couple of big changes before it was able to capitalize on selling cloud services. What makes this […]

22

Apr, 15

Avoid Cloud Management Chaos

Recently, I talked about the first cloud services IT solution providers (ITSPs) typically start with (i.e. hosted Exchange or cloud backup) and focused on the importance of bundling managed cloud services with each subsequent cloud offering. One other point that ITSPs new to selling cloud should keep top of mind is how they’re going to […]

18

Apr, 15

The Real Reason Your Cloud Sales Are Stagnating

One of my most memorable interviews over the past year was with David Malcom, VP of managed services at Computer Services, Inc. (CSI), a $213 million IT solution provider focused exclusively on the financial services market. In 2011, following the acquisition of a 100-employee MSP, CSI was able to quickly adapt its business to this […]

16

Apr, 15

SNP Technologies Goes “All In” With Cloud Solutions and Services

Prakash Parikh, COO, SNP Technologies It’s hard to fathom that systems integrator and CSP (cloud services provider) SNP Technologies was selling on-premise tape backup and network security solutions just five years ago. I recently spoke with Prakash Parikh, COO of SNP Technologies, who remembers the turning point clearly. “We realized that cloud computing was going […]

COLOR SCHEME Unlimited color options are avaliable via Options Panel.